Comments for Sudo Bash http://sudobash.net By Geeks - For Geeks Tue, 21 Feb 2012 00:03:52 -0800 hourly 1 Comment on osTickets > Reports v4.1 by emmanuel http://sudobash.net/ostickets-reports/#comment-2004 emmanuel Tue, 21 Feb 2012 00:03:52 +0000 http://sudobash.net/?p=821#comment-2004 I am in a trial version and want to install the reporting module but does not leave me and copy the code, I made the database features and ls I get the report in Spanish version not Linck salts that is there someone could have fun please. and meal time I run it says "object not localzado" If I can help they are grateful. I am in a trial version and want to install the reporting module but does not leave me and copy the code, I made the database features and ls I get the report in Spanish version not Linck salts that is there someone could have fun please.
and meal time I run it says “object not localzado” If I can help they are grateful.

]]> Comment on BASH > Recursively set file/directory permissions by Seumas http://sudobash.net/bash-recursively-set-filedirectory-permissions/#comment-2002 Seumas Mon, 20 Feb 2012 18:09:26 +0000 http://sudobash.net/?p=1053#comment-2002 The way this works is that the chmod command is run once for each file (or directory) that is found by the "find" command. If you use a "+" instead of a ";" at the end of the command, it'll work more like xargs and run the chmod command once with a big list of files. i.e. <code> find . -type f -exec chmod 644 {} \+ </code> This should be a lot quicker, if there are many files to process! The way this works is that the chmod command is run once for each file (or directory) that is found by the “find” command. If you use a “+” instead of a “;” at the end of the command, it’ll work more like xargs and run the chmod command once with a big list of files. i.e.

find . -type f -exec chmod 644 {} \+

This should be a lot quicker, if there are many files to process!

]]> Comment on osTickets > Reports v4.1 by Scott Rowley http://sudobash.net/ostickets-reports/#comment-1963 Scott Rowley Thu, 16 Feb 2012 05:41:46 +0000 http://sudobash.net/?p=821#comment-1963 Sorry about that, you can either change it to just 'email' (from ticket.email) or just re-download the .zip file again. It has the change in there. Sorry about that, you can either change it to just ‘email’ (from ticket.email) or just re-download the .zip file again. It has the change in there.

]]> Comment on osTickets > Reports v4.1 by bobby dennie http://sudobash.net/ostickets-reports/#comment-1962 bobby dennie Thu, 16 Feb 2012 05:28:01 +0000 http://sudobash.net/?p=821#comment-1962 Hey thanks is work well, i got some error when i try to make a .csv report.. Unknown column 'ticket.email' in 'order clause' i add couple custom field like this: Name: bobby dennie Email: bobby_dennie@xxxxxx Phone: Location: south_africa description: router Model no / Part no 5555 Date of Purchase 02/03/2010 Source: Web Help Topic: Support South Africa IP Address: 119.75.62.50 Last Message: 02/16/2012 12:48 pm how to modify to have complete list of customer with their email Thanks Hey thanks is work well, i got some error when i try to make a .csv report..

Unknown column ‘ticket.email’ in ‘order clause’

i add couple custom field like this:
Name: bobby dennie
Email: bobby_dennie@xxxxxx
Phone:
Location: south_africa
description: router
Model no / Part no 5555
Date of Purchase 02/03/2010
Source: Web
Help Topic: Support South Africa
IP Address: 119.75.62.50
Last Message: 02/16/2012 12:48 pm

how to modify to have complete list of customer with their email

Thanks

]]> Comment on osTickets > Reports v4.1 by andy http://sudobash.net/ostickets-reports/#comment-1947 andy Tue, 14 Feb 2012 04:00:08 +0000 http://sudobash.net/?p=821#comment-1947 hi scott, thx for your report…i love it. Now i want to create report 1. how many % cannot sloved ticket by the month (sum open ticket – sum ticket solved) because your report "tickets per month", if the ticket solved in the next month, the ticket sum of on month of the ticket created. this is not really capture how many % ticket not solved by the month. can you help me created for this report...? appreciated for your help. hi scott,

thx for your report…i love it.
Now i want to create report
1. how many % cannot sloved ticket by the month (sum open ticket – sum ticket solved)
because your report “tickets per month”, if the ticket solved in the next month, the ticket sum of on month of the ticket created. this is not really capture how many % ticket not solved by the month.
can you help me created for this report…?

appreciated for your help.

]]> Comment on osTickets > Reports v4.1 by Scott Rowley http://sudobash.net/ostickets-reports/#comment-1944 Scott Rowley Mon, 13 Feb 2012 19:50:24 +0000 http://sudobash.net/?p=821#comment-1944 Where are you entering that in anyway? None of my reports are set to run by a particular email address or username its just "Tickets per Client" and then it lists them all. Where are you entering that in anyway? None of my reports are set to run by a particular email address or username its just “Tickets per Client” and then it lists them all.

]]> Comment on osTickets > Reports v4.1 by Scott Rowley http://sudobash.net/ostickets-reports/#comment-1943 Scott Rowley Mon, 13 Feb 2012 19:49:26 +0000 http://sudobash.net/?p=821#comment-1943 If you are querying an AD then I couldn't help you. This and osTicket is coded by default to query SQL, I have no idea on AD. If you are querying an AD then I couldn’t help you. This and osTicket is coded by default to query SQL, I have no idea on AD.

]]> Comment on osTickets > Reports v4.1 by Jason http://sudobash.net/ostickets-reports/#comment-1941 Jason Mon, 13 Feb 2012 19:29:08 +0000 http://sudobash.net/?p=821#comment-1941 Hi Scott when i enter a username and email address for osticket to lookup the name against AD i get "ajax error: 500" , i have followed the instruction give how to implement the code but still no luck Hi Scott when i enter a username and email address for osticket to lookup the name against AD i get “ajax error: 500″ , i have followed the instruction give how to implement the code but still no luck

]]> Comment on osTickets > Reports v4.1 by Scott Rowley http://sudobash.net/ostickets-reports/#comment-1940 Scott Rowley Mon, 13 Feb 2012 17:02:01 +0000 http://sudobash.net/?p=821#comment-1940 I was missing some code in the post that I actually had in place on my own install. Please see the change in code concerning header.inc.php - that should get you going. Please let me know if you run into any issues with it. I was missing some code in the post that I actually had in place on my own install. Please see the change in code concerning header.inc.php – that should get you going. Please let me know if you run into any issues with it.

]]> Comment on osTickets > Reports v4.1 by Scott Rowley http://sudobash.net/ostickets-reports/#comment-1939 Scott Rowley Mon, 13 Feb 2012 17:00:15 +0000 http://sudobash.net/?p=821#comment-1939 Please see the change in code concerning header.inc.php - that should get you going. Please let me know if you run into any issues with it. Please see the change in code concerning header.inc.php – that should get you going. Please let me know if you run into any issues with it.

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