6.0.8
Fixed issue with Help Topic not reporting correctly, effected files: reports.php, reports_includes/functions.php, reports_includes/groups.php, reports_includes/reportGraph.php. Also removed several unneeded files that reduced the MOD zip file from over 4mb to just over 1mb.
Posts tagged reports
osTicket> Reports 6.x Change Log
Jul29
2013
Written by Scott Rowley
2013
Written by Scott Rowley
osTicket> Reports 7.5 (1.10+)
Jun17
2013
Written by Scott Rowley
2013
Written by Scott Rowley
The reporting plugin has been moved to http://www.software-mods.com/reports.html
Thanks,
Scott
osTickets> Reports v5.0
Jun13
2011
Written by Scott Rowley
2011
Written by Scott Rowley
IT’S HERE! REPORTS 6.0 FOR OSTICKET VERSION 1.7
NOTE: If you are running any versions from 2.3 to 4.1 the “Replies per Staff” report is WRONG. I strongly suggest you upgrade to 4.2+
Ok, so after being on the osTicket forum since July 2009 I’ve noticed that one big MOD that everyone wants and never fully gets is reporting. The following is my stab at it.
This MOD has been implemented and tested on 1.6ST and 1.6RC5, please let me know if you run into any issues.
Note: For version 3.3+ you will need to create a scp/reports folder (and make sure its writable by Apache) and place the image (csv.png) into the scp/images folder.
Requirements: MySQL 5
pChart (for use with emailed reports) requires the GD and FreeType PHP extensions.
Note: Reports v2.4+ is compatible with Internet Explorer.
